FAQ - Thomas Thibault

How do I contact  you?

Call 416 277-6222, or use our contact page form.


Are you insured?

We carry business insurance with a $2,000,000 general liability.


Do you require a deposit?

Yes, we require a 50% deposit to book our services, with the remaining 50% due the day of the shoot. The deposit is refundable up to 2 weeks before the event, minus any expenses such as custom background created, albums/frames ordered, etc.


Do I get all the images?

You will receive all the high resolution jpeg images on a USB stick. The RAW files can be purchased.


Can others take pictures at the same time you do?

Of course. However, if they interfere with our paid assignment, we will politely let them know. Since we are either being paid, or volunteering, we want to ensure you receive the utmost in quality and have an enjoyable experience.


I contacted XYZ123 photography I found on Kijiji and they do not charge tax, do you?

Of course we do. As a legitimate business we must charge tax.


I can get someone on Social Media cheaper, so why should I hire you?

Of course you can, who you hire is your decision.  But, do they have insurance, experience, will they be there in 2 years, 5 years, etc.  Recently I had a customer from over 10 years ago contact me that they lost their wedding pictures.  I sent them the next day, no charge!

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